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Navigil Service: analyze, share and notify

High availability service for individual caregivers and professional care providers!

NAVIGIL SERVICE raises the bar to a new level in the telecare and wellbeing segments. Easily configurable wellbeing analytics, reachability service and easy to use management services enable one mouse click deployment of Navigil wristwatches and ensures that alarm calls are answered either by one of the caregivers or by a monitoring centre. A map view enables fast locating of a person.

Intelligent alarm and notification services

Navigil Service enables caregivers to share the workload of receiving alarm calls using recipient reachability service based on a weekly availability calendar and unavailability exclusion periods. If none of the caregivers is reached the help request call can be connected to a 24/7 monitoring center.

Wellbeing dashboard, log and location views

Wellbeing dashboard include information on wearer’s wellbeing status and trend information. These enable caregivers to determine if all is well or if an action is required. The whereabouts of the assistee and the status of a device can be easily seen in the device home page. A map shows the last known location of the assistee. Route travelled can be shown on the map. A log lists all events including calls, device reports, adhoc queries, geofence and location alarms as well as low battery alarms.

Easy to use secure management services

Navigil Service enables caregivers to easily manage overthe-air the wristwatch settings such as speaker volume, device profile and home beacon locations. Speed dial phone numbers and reachability service settings can be set in a matter of minutes using Navigil Service’s web browser interface. Navigil Service provides high availability and resilient servers and communication channels.

Easy deployment and management

Navigil Service is provided as a SaaS service with high grade SLA. Customer can easily set correct user privileges for users for access to Navigil Service using multi-level user management. With wristwatch mass management customers can easily change settings of any number of devices with a click of a mouse. Navigil Service manages configuration delivery to devices over-the-air. Seamless integration between Navigil service and wristwatches ensures secure delivery of messages

Main features

• Rebrandable service
• Wellbeing, log & map views
• Long term trend analysis
• Intelligent reachability service for help request call routing
• Extensive alarm notification services
• Over-the-air configuration and management of devices
• Support for SCAIP protocol

Key benefits are:

• Reachability service balances workload and ensures that all help request calls are answered
• Preventive care with wellbeing dashboard with long term trend analytics
• Share and care with notification service

Navigil Service datasheet R1.21