The technology behind connected care
People see the watch. Care providers rely on everything behind it.
The Navigil Platform brings together wearable devices, secure cloud services and intelligent care workflows into one connected ecosystem. It turns wellbeing and safety information into timely, usable knowledge, helping care providers respond more effectively while supporting people to live independently.
Whether supporting one individual at home or managing thousands of devices across multiple organisations, the platform scales to meet the needs of modern telecare.
More than emergency response
Traditional telecare begins when someone presses an alarm button.
The Navigil Platform supports a more proactive approach by combining emergency response with regular wellbeing measurement, location awareness and remote device management.
This gives care providers a broader understanding of each person's wellbeing, enabling earlier intervention while ensuring help is always available when needed.
One connected ecosystem
Every Navigil device connects securely to the same cloud platform.
The platform brings together:
- Connected wearable devices
- Wellness monitoring
- Intelligent alarm routing
- Location services
- Remote device management
- APIs and third-party integrations
Together they create one seamless solution for delivering connected care.

From information to better decisions
Wellbeing data becomes valuable when it helps people make better decisions.
The Navigil Platform collects information from connected devices and presents it through clear dashboards, trend views and event histories. Care providers gain a clearer picture of changes over time rather than relying on isolated events alone.
This supports more informed care planning while reducing unnecessary interventions.
Built to fit your organisation
No two care organisations operate in the same way.
The platform is designed to support:
- ✓Municipal care services
- ✓Home care providers
- ✓Telecare operators
- ✓Assisted living organisations
- ✓Monitoring centres
Flexible user management, configurable workflows and open interfaces allow organisations to adapt the platform to their own operating model.
Connected through open standards
The Navigil Platform integrates with existing telecare environments through industry-standard interfaces and APIs.
Support for SCAIP / TS 50134-9, REST APIs and additional integration options allows organisations to connect Navigil with monitoring centres, alarm receiving systems and other care technologies.
Designed for dependable care
Care services depend on technology that is available when it matters.
The platform is delivered as a secure SaaS solution with resilient cloud infrastructure, encrypted communications, private network connectivity and high availability.
Personal data is handled in accordance with GDPR, helping organisations meet security and privacy requirements.
One platform. Every Navigil device.
Whether using the Navigil 580, Navigil 580 D or future Navigil devices, everything is managed through one secure platform with one consistent user experience.
As organisations grow, the platform grows with them.
Supporting better care every day
Technology should make care easier, not more complicated.
The Navigil Platform connects devices, people and information to help organisations deliver safer, more proactive and more efficient care while giving individuals greater confidence to live independently.
See the software that powers it.
Navigil Service is the secure cloud application behind the platform — where devices, wellbeing information and care workflows are managed.